Owner FAQ

NYC violations, answered in plain English.

Short answers for owners of 2–25 unit buildings. Built from the questions owners ask most, and checked against HPD, DOB and OATH rules.

Owners ask most:

Is my violation really closed?

Check off what you have done. See what the city record still needs.

    Annual deadlines

    Missed filings are the easiest violations to prevent.

    42days until the bedbug report window opens on December 1
    • Bedbug report to HPD, copy to tenants
    • Window guard notice to tenants
    • HPD property registration
    See every yearly deadline

    34 answers

    The basics

    Which city agencies can put a violation on my building?

    Mostly four record systems. Each one has its own rules, deadlines and way to close a violation.

    • HPD (Housing Preservation and Development): conditions inside the apartments, such as heat, leaks, mold, pests, doors and smoke or CO alarms. Also annual filings like the bedbug report.
    • DOB (Buildings): construction, facades, work without permits, and use that does not match the Certificate of Occupancy.
    • ECB / OATH: DOB violations go to an OATH hearing, with a penalty. Summonses from FDNY, Sanitation and the Health Department are heard at OATH too.
    • DOB NOW: equipment filings such as elevator and boiler inspections. Missing a filing creates an automatic violation.

    Owners often fix a problem with one agency and miss the open record at another.

    From an owner discussion · 2025

    An owner removed an illegal bathroom and resolved the DOB side. A year later, the HPD violations still showed open online.

    How Punchlist helps. A free building check pulls all of these records into one list, with the deadline for each item.

    What do HPD Class A, B and C mean?

    The class sets how dangerous HPD thinks the condition is, and how fast you must fix it.

    ClassMeaningTime to correct
    ANon-hazardous90 days
    BHazardous30 days
    CImmediately hazardous24 hours for most. Heat and hot water: immediately. Self-closing doors: 14 days. Lead paint, window guards, mold, mice, roaches and rats: 21 days.

    The clock starts on the date the violation is served. DOB uses a different scale: Class 1 (immediately hazardous), Class 2 (major) and Class 3 (lesser).

    Official source: HPD: Violation classes

    What is the difference between a complaint, a violation and a summons?

    A complaint is a report. A violation is the agency's finding. A summons sends that finding to a hearing.

    • Complaint: someone, often a tenant or neighbor, reported a problem through 311. Nothing is decided yet. An inspection usually follows.
    • Violation: an inspector confirmed the problem. It goes on your building's public record with a deadline.
    • Summons (ECB / OATH): the violation carries a hearing date and a possible penalty. You must respond by that date.

    Read the paper carefully. A notice that asks you to schedule an inspection is usually about a complaint, not an issued violation.

    From an owner discussion · 2025

    A new Brooklyn owner kept reading a DOB complaint. The hearing date was on a separate summons in the record.

    Where can I see my building's violations?

    The city publishes them, but in several places.

    • HPD Online: HPD violations, complaints and registration status.
    • DOB BIS and DOB NOW: DOB violations, ECB violations, complaints, permits and equipment filings.
    • OATH summons search: hearing dates, decisions and balances for summonses from DOB, FDNY, Sanitation and Health.

    Search by address, then confirm the block and lot. Check all three. A clean result in one system says nothing about the others.

    How Punchlist helps. Enter your address once. Punchlist checks HPD, DOB, ECB, OATH and DOB NOW and explains each open item in plain language.

    Do violations stay with the building when it is sold?

    Yes. Violations stay on the building's record. After the sale, the new owner is the one who has to clear them.

    When a new owner files a DOB Certificate of Correction, they attach a copy of the deed. DOB approves the certificate only after all DOB civil penalties on the violation are paid, including penalties issued before the sale.

    Before you buy, ask who will clear each open item, and get it in the contract.

    From an owner discussion · 2026

    A new owner asked online whether the city ever reduces fines that the previous owner ran up. The violations had come with the building.

    Official source: DOB: Resolving ECB violations

    Fixed or paid, but still open

    I fixed the problem. Why is the violation still open?

    Because the agency does not know it is fixed. Repair, payment and a closed record are three separate steps.

    1. Fix the condition, and take dated photos.
    2. File proof with the agency: an HPD certification of correction, or a DOB Certificate of Correction.
    3. Wait for acceptance. The record changes only after the agency accepts the filing.

    Try the checker at the top of this page to see which step your violation is on.

    From an owner discussion · 2024

    A landlord finished the repairs and enrolled in HPD online certification, then got stuck on the process.

    How Punchlist helps. We prepare the filing for the step you are on, and check the city record daily until it shows closed.

    How do I certify an HPD violation?

    Certify after the work is done, and before the correction deadline. Certifying is free.

    • Online: enroll the building once in HPD eCertification, then certify each violation.
    • On paper: use the certification form from the notice, sign it before a notary, and return it to HPD. Lead paint, mold and pest violations require paper.
    • Who can sign: the owner, a corporate officer or the managing agent listed on a valid HPD registration.

    HPD then mails your tenant a notice. The tenant can dispute it, which leads to a reinspection. If HPD does not reinspect, a certified violation closes after 70 days.

    How Punchlist helps. We prepare the certification and the photo evidence. You sign and submit.

    I missed the HPD certification deadline. Can I still clear it?

    Yes. File a Dismissal Request. HPD charges a fee and sends an inspector to check the work.

    The inspector looks at the listed conditions and can write new violations for anything else they find. Before the visit, walk the apartment and common areas, take photos, and fix what you can.

    If you need more time before the deadline passes, you can ask HPD for a postponement with your reason and supporting documents.

    How Punchlist helps. We prepare the Dismissal Request and a pre-inspection photo checklist, so the visit closes violations instead of adding new ones.

    What happens if I certify something that is not fixed?

    It is a false certification. The violation stays open and HPD can add penalties.

    HPD audits certifications and reinspects when tenants dispute them. Penalties for false certification run $50–$250 for a Class A violation and up to $1,000 for a Class C violation, and HPD can put the building on its certification watchlist. Willfully filing a false statement is also a crime under the Housing Maintenance Code.

    Fix first, photograph, then certify.

    How Punchlist helps. We ask for current photos before we prepare any filing.

    Hearings, deadlines and penalties

    I got an OATH summons. What are my options?

    Act before the hearing date. That is when you have the most choices and the lowest penalties.

    For a DOB violation, the main routes are:

    • Cure it. Fix the condition and get your Certificate of Correction to DOB before the cure date. See the next question.
    • Go to the hearing. Bring proof of the repair or evidence that the violation is wrong. OATH offers hearings online, by phone and by video for many summonses.
    • Admit and pay the standard penalty before the hearing. You still must file the Certificate of Correction.
    From an owner discussion · 2023

    An owner of a three-family home called several attorneys about a summons. Each one said the case was too small to take.

    How Punchlist helps. We flag the hearing date, check whether a cure is available, and connect you with a hearing rep when you want one.

    Official source: DOB: Resolving ECB violations

    Can I avoid the hearing by fixing the problem first?

    Often, yes. DOB calls this a cure.

    • Class 3 violations can always be cured. Most Class 2 violations can too. Class 1 cannot.
    • Fix the condition and get your Certificate of Correction to DOB within 40 days of service, before the cure date on the summons.
    • If DOB accepts it in time, you do not need to appear.

    Class 1 conditions must be corrected right away. Not certifying a Class 1 correction in time brings an extra DOB penalty of at least $1,500.

    Official source: DOB: Resolving ECB violations

    What happens if I miss an OATH hearing?

    You are found in default, and the penalty is usually much higher.

    53%of decided ECB cases at small Manhattan and Long Island City buildings this year were defaults. The average default penalty was $6,436. Owners who responded averaged $1,332.
    • You can ask for a new hearing within 75 days of the missed date. OATH grants requests received in that window.
    • You get one request per summons.
    • If the penalty stays unpaid, the City can file in Civil Court and the Department of Finance can start collection.
    From an owner discussion · 2025

    A Brooklyn owner of a two-family home got hearing mail six months late. After two missed hearings, the balance reached about $11,000.

    How Punchlist helps. Monitoring puts every hearing date on one calendar and reminds you before each one.

    Official source: OATH: Missed hearings

    I never got the notice. How do I stop that from happening again?

    Keep your mailing addresses current, and check the records yourself.

    • Update your HPD registration within 5 days of a change, such as a new managing agent or address.
    • Check that your property tax records show the mailing address you actually use.
    • Search HPD, DOB and OATH records for your building every month. Notices can arrive late, or go to the tenant's side of the building.
    • If a hearing already passed, request a new hearing within 75 days.
    From an owner discussion · 2025

    An owner tried for years to fix the city's mailing address. The hearing mail kept going to the tenant's door.

    How Punchlist helps. We check the city records every day and text you the same day something new appears.

    How much can an HPD violation cost?

    HPD violations do not come with a ticket. Penalties apply when HPD takes the owner to Housing Court after the deadline passes.

    For violations issued since December 8, 2023, in a building with 5 or fewer units:

    ClassCivil penalty
    A$50–$150, plus $25 a day
    B$75–$500, plus $25–$125 a day
    C$150–$750, plus $50–$150 a day

    Heat, hot water and lead paint violations carry higher amounts. HPD can also charge inspection fees for repeat inspections, and bills the property for emergency repairs it makes.

    Official source: HPD: Penalties and fees

    Buying, selling and refinancing

    Will open violations block my sale or refinance?

    They can. Buyers' attorneys, title companies and lenders check the records, and old open items surface at closing.

    A buyer or lender may ask you to clear the violations first, hold money in escrow, or lower the price. The longer the delay, the more a rate lock or closing date is at risk.

    Start early. A filing that takes weeks is easy before a contract, and stressful after one.

    From an owner discussion · 2026

    A Queens sale fell apart because the seller could not clear old DOB violations, even with an expediter on the job.

    How Punchlist helps. Check your building now. Each open item comes with what it needs to close.

    I am buying a building. How do I check it for violations?

    Search every system, then compare the records with what you see in the building.

    • Pull HPD, DOB, ECB / OATH and DOB NOW records, plus open permits.
    • Read the Certificate of Occupancy. Count the legal units and compare them to the real layout. Look hard at basements and cellars.
    • Look for work that a search cannot show: new bathrooms, kitchens, decks, paving and extensions without permits.

    A clean active-violation search does not stop the city from writing a violation later for work done before you bought.

    From an owner discussion · 2026

    A Brooklyn buyer had a clean violation search at closing. Months later, two summonses arrived for concrete the developer poured without a permit.

    I just bought a building with open violations. Where do I start?

    Register, list everything, then work in deadline order.

    1. Register the building with HPD. Registration is required after a purchase. Without it, you cannot certify HPD violations.
    2. List every open item across HPD, DOB, ECB / OATH and DOB NOW.
    3. Sort by date. Hearings and Class C items first, then Class B, then the rest.
    4. Split paperwork from repairs. Some items only need a filing. Others need a contractor or a permit.

    How Punchlist helps. Our building check gives you this list in one search, already sorted.

    Official source: HPD: Register your property

    Repairs, access and inspections

    My tenant will not let me in to make the repair. What do I do?

    Keep a written record of every attempt. It is your evidence if the deadline passes.

    • Request access in writing, with the date, time and reason.
    • Log each failed visit: who went, when, and what happened. Ask your contractor for a no-access note.
    • Before the correction date, you can ask HPD for a postponement with these documents.
    • If access keeps failing, talk to a landlord-tenant attorney.
    From an owner discussion · 2025

    A landlord booked contractors twice. Both times, the tenant cancelled the visit just before the correction deadline.

    How Punchlist helps. We provide tenant-access notice templates and keep the attempt log with your case.

    Official source: HPD: Certification of correction

    DOB left a notice asking to inspect. What should I do?

    Look up the complaint first, so you know what was reported.

    Find the complaint on DOB BIS by address. It shows the category, such as an illegal conversion, and its status.

    • If the space matches your Certificate of Occupancy and the work had permits, schedule the inspection.
    • If it does not, talk to an architect or attorney before the visit. An inspector who finds work without permits can write violations.
    From an owner discussion · 2026

    A Brooklyn owner got a door notice about an illegal-conversion complaint. The basement was only storage, and the owner did not know what to do next.

    My violation is about an illegal unit or a C of O mismatch. Is it just paperwork?

    No. These cases need a licensed professional, and often physical work.

    The usual paths are to legalize the space with an architect or engineer and new permits, or to remove the work and restore the legal layout. Gas lines, plumbing and bathrooms add cost and require licensed trades.

    Get a scope and quote from more than one professional before you commit.

    From an owner discussion · 2025

    A new Brooklyn owner got a DOB complaint about a basement gas stove and bathroom. The quote to remove the gas piping was over $17,000.

    How Punchlist helps. We spot these cases at the start and connect you with an architect or expediter right away.

    The violation does not apply to my building. What can I do?

    Contest it at the hearing, with evidence.

    • Respond by the hearing date. Do not wait for a phone call back.
    • Bring proof: photos, plans, the Certificate of Occupancy, and letters from licensed professionals.
    • If someone else will speak for you, check that they are allowed to represent you at OATH before the hearing.
    From an owner discussion · 2025

    An owner got an FDNY summons for not testing a sprinkler system. The building has no sprinklers.

    Annual filings

    What is the annual bedbug report?

    Every multiple dwelling (3 or more units) files a bedbug report with HPD each year, from December 1 to December 31.

    7,031small buildings in Manhattan and Long Island City got an HPD violation for a missed bedbug report in the last six months.
    • The December 2026 report covers November 2025 through October 2026.
    • Filing is free. The building must have a valid HPD registration first.
    • LLCs and corporations file online. Individual owners can file online or on paper.
    • Give tenants a copy, by posting or handing it out, with the Health Department's bedbug notice.

    Private companies sometimes charge for this filing. You do not need one.

    How Punchlist helps. Monitoring adds the bedbug window to your calendar and reminds you when it opens.

    Official source: HPD: Owner bulletin, Dec 2025

    Do I need to register my building with HPD?

    Yes, if it has 3 or more units, or 1–2 units where neither you nor your family lives.

    • Register every year by September 1, and again after a purchase.
    • The fee is $13 a year, billed on your property tax statement. Registration counts only when the fee is paid and the form is filed.
    • Without a valid registration, you cannot certify HPD violations, request a dismissal, or bring a nonpayment case in court. HPD can also issue penalties.
    Official source: HPD: Register your property

    Which yearly deadlines apply to a small building?

    For most 3–25 unit buildings, these are the dates to know.

    WhenWhatWho
    By Jan 16Window guard annual notice to tenants3+ units
    By Sep 1HPD property registration3+ units, or 1–2 units not owner-occupied
    Dec 1–31Bedbug report to HPD, copy to tenants3+ units
    Each yearStove knob cover notice to tenants3+ units
    Each yearInspect units for pests and mold (Local Law 55)3+ units

    Buildings with an elevator or a boiler have their own yearly inspection filings in DOB NOW.

    How Punchlist helps. Monitoring puts your building's deadlines on one calendar.

    Getting help

    Can I clear a violation myself?

    Often, yes. Many violations close with a repair and a signed filing.

    You can certify HPD corrections, file a DOB Certificate of Correction, and attend an OATH hearing yourself. The hard part is knowing which form, which proof and which deadline.

    Bring in a licensed professional when the case involves permits, an illegal unit, gas or structural work, a Class 1 hazard, or a sale with a closing date.

    From an owner discussion · 2025

    An owner submitted an FDNY certificate of correction online without hiring help. The only cost mentioned was $25 per signature for notarization.

    Expediter, attorney, architect, contractor: who does what?

    Each one handles a different part of a case.

    WhoWhat they do
    Contractor or licensed tradeThe repair: plumbing, electrical, pest control, carpentry. Licensed plumbers handle gas work.
    Architect or engineerPlans, permits and legalization. Needed when the C of O or the layout must change.
    ExpediterFiles with DOB and other agencies, pulls records and manages the paperwork.
    Hearing rep or attorneyRepresents you at OATH. Attorneys also handle Housing Court and tenant access disputes.
    From an owner discussion · 2024

    A buyer who already had an attorney first heard about expediters from other owners online.

    How Punchlist helps. We prepare the paperwork and tell you early when your case needs one of these professionals. Then we connect you.

    What does it cost to clear a violation?

    It depends on the route. Paperwork-only cases are cheap. Cases with repairs or permits are not.

    • Agency side: HPD certification is free. An HPD Dismissal Request has a fee. DOB approves a Certificate of Correction only after the penalties are paid. Notarization adds a small fee.
    • Filing help: filing services advertise simple filings at a few hundred dollars.
    • Repairs and permits: owners report quotes in the thousands, and above $15,000 for removing illegal work.

    Ask for a written scope with every quote, so you can see what the price includes.

    From an owner discussion · 2025

    Someone with a DOB violation for an enlarged window got a filing quote in the thousands, and called it far too high.

    How Punchlist helps. You see the price for your case before you start. Agency fees and contractor costs are paid directly.

    Do violation alerts close my violations?

    No. An alert tells you a violation exists. Closing it still takes the fix, the filing and the agency's acceptance.

    Alerts help most with deadlines and hearings, where days matter. Pair them with a plan for each open item.

    From an owner discussion · 2026

    An owner found a violation-lookup tool, then still had to ask online what to do about each item.

    How Punchlist helps. Punchlist does both: daily monitoring, and help taking each violation to a closed record.

    About Punchlist

    What does Punchlist do?

    Punchlist helps small NYC owners get violations off the record.

    1. We check your building across HPD, DOB, ECB, OATH and DOB NOW, and explain each item.
    2. We prepare the paperwork for each violation, with the proof it needs.
    3. You sign and submit.
    4. We track it until the city record shows closed.

    When a case needs a contractor or a hearing rep, our team connects you.

    Do you file for me?

    We prepare the complete filing and mark where you sign. You sign and submit.

    City rules let only the owner, a corporate officer or a registered managing agent certify an HPD correction, and DOB requires an original signature. A violation expert reviews every filing before you see it.

    How much does Punchlist cost?

    The building check is free. Monitoring is $5.99 per building per month.

    • Building check: free, with no sign-up and no card. Any building in the five boroughs.
    • Monitoring: daily record checks, a deadline calendar, and text and email alerts in your language. Cancel anytime.
    • Violation cases: you see the price for your case before you start.

    Which buildings and languages do you cover?

    Any building in the five boroughs for the free check. Case help for 2–25 unit buildings in Brooklyn, Queens and Manhattan.

    We explain every violation in English, 中文 and 한국어. The official agency wording is always one tap away.

    Is Punchlist a law firm or an expediter?

    Neither. We prepare filings you sign, and track them to closed.

    When a case needs legal representation, a permit or licensed work, we connect you with a professional who does that work.

    Have a violation notice?

    Check your building for free. See every open item and what it needs to close.